Tuesday, November 18, 2003

Consumer Union sees card trouble

The Dutch consumer Union reports that quite some service glitches occur for customers that want a new card. It placed an announcement asking its members for experiences and received 150 comments, ranging from non-functioning cards to price issues.

The Consumer Union wants bank cards to be replaced without charges in those cases where the customer sends in a nice and clean card. More news is to be found in the december 2003 issue of their Money-Magazine.