Friday, September 19, 2003

Payments in practice

Earlier this week I suddenly noticed an old 5 cents ('Stuiver') in my wallet. Some waiter must have slipped that one to me late while I wasn't paying attention...

My supermarket allows cash-back when I pay with my debit-card. But they've changed the procedure and now make customers sign that they actually received the cash-back. Reason: too many customers actually forgot that they had received the money from the till and in all honesty claimed a second cash back. With this simple and elegant procedure it won't happen again.