Tuesday, December 16, 2003

Credit-card procedure Postbank

For those interested in the renewal procedure of the Postbank credit card:

- a letter arrives with an activation code,

- the postman rings the door on Saturday and delivers the card (signature/driving license needed),

- the card is activated (but with a voice response dialogue which vaguely states that the activation order has been received.. one must assume that as of that moment it is possible to use the card but that is not really confirmed),

- the customer is instructed to not only cut the old card in two, but also to send it back to the Postbank.