Monday, March 10, 2003

Postbank temporarily slower in processing credit-transfers

The Financieele Dagblad reports that the processing time for inpayments and credit-transfers of the Postbank is lengthening due to the introduction of new work automated work methods. What usually takes one day (encoding the payment) now requires two to three days. On average a number Postbank processes 400.000 of these payment orders a day. The delay is now three to 4 days.

The Postbank also informs its customers on the website and underlines that the delay is only related to payment orders via the regular mail. Payments through its e-banking system (Girotel) and IVR (Girofoon) are not affected.