ING has confirmed after an article in the Telegraaf that phishers have set up a fake website as well as a fake office of ING. Customers were persuaded to phone 'ING-employees' on their private mobile and arrange a physical meeting (in a street where there was also a real ING Bank).
Another example of a phishing trend that increasingly becomes multi-channel, using phone, offices and web rather than just phone, web or office.
