Friday, October 07, 2005

Ideal started with hick-ups and burps...

A number of media, amongst which Emerce report that Dutch internet payment system iDeal has finally lifted off. The reactions under the article indicate that there are still some operational hickups such as:
- not too well informed helpdesks of banks
- technical errors on application.
Furthermore there is some discussion on fees. Which may differ between banks and depending on the relationship with payment service providers.

All in all, the service may turn out to work fine but it appears that the Dutch have been spoilt by low fees. Rather than acknowledging the commercial value of a irreversible e-payment and immediate reconciliation, which can be priced into the consumer price, the comparison is made with the existing low fees for POS-payments.

Apparently the price can never be low enough for the Dutch.....