Tuesday, February 07, 2006

Regulation for payments via the phone

Minister Brinkhorst told TV-programma Radar this week that it is evident that self-regulation by phone companies does not achieve the desired result to shield consumers from the payment frauds with 'betaalnummers' (fixed line premium payment services, which are billed via the phone account). Alone at KPN there are 7000 complaints involving unduly billed € 2 million. The Minister's aim is to have rules in place by mid 2006.