Chip and Pin cards came into force on 1 January and require shoppers to type in their personal number rather than just writing their signature. According to Retail Decisions only 34% of users had had all their cards replaced with chip and Pin.
Initial fears that retailers would refuse to accept non-chip and Pin cards from shoppers have proved misguided. Some visually-impaired customers have told This is Money of problems they’ve experienced in getting chip and signature cards. But, for the most part, the banks say the experience for disabled customers has been positive.