Friday, April 06, 2007

Technical mishap at Equens makes Postbank clients suffer

BN/DeStem reported on April 3 that Postbank clients were unable to pay wih their debit-card at the offices of the railways, gas stations and so on. This unavailability originated at Equens where an unattetive system operator made an error. Which meant that all payment authorisations to Postbank were off-line until 8.30.

A friend of mine reported that the situation at Utrecht Central Railway Station was quite interesting. All automated ticket machines were out of use and people just stepped in without buying a ticket. Which makes one wonder about liabilities. Would the railways now be able to recoup the unpaid tickets at Equens..?